1. Introduction
At BEST EQUIPOS MEDICOS SA DE CV we value and respect your privacy. This Policy describes how we collect, use, protect, and share the personal and medical information we process through dicomserver.com.
2. Data controller
The staff responsible for data processing is BEST EQUIPOS MEDICOS SA DE CV, with registered office at [[ADDRESS]], and contact email ventas@dicomserver.com.
3. Data collected
- Account details: name, email, login credentials.
- Technical data: IP address, browser, operating system, activity logs.
- DICOM medical data: studies, images, metadata and health information (PHI) contained in DICOM files.
4. Purposes of data processing
- Provide the service of receiving, storing, routing and viewing DICOM studies.
- Manage your account and provide technical support.
- Comply with legal and regulatory obligations.
- Improve security, performance and user experience.
5. Legal Basis
We process your data based on your consent, the execution of a contract, compliance with legal obligations, and our legitimate interest in maintaining the security and quality of the service.
6. How do we protect information?
- Encryption in transit and, where applicable, at rest.
- Access controls and secure authentication.
- Monitoring and recording events for incident detection.
7. Data share
We do not share personal or medical data with third parties, except:
- Providers of essential services for the operation (e.g., cloud storage, technical support), under confidentiality agreements.
- Compliance with legal obligations or requirements of competent authorities.
8. Data retention periods
We store DICOM records for as long as necessary to fulfill the purpose for which they were collected or as long as required by law or the client contract. After this period, the data will be securely deleted.
9. Rights of the holders
You can exercise your rights of access, rectification, cancellation, opposition, limitation and portability by sending a request to the email ventas@dicomserver.com.
10. International transfers
If we transfer data outside your country, we will ensure an equivalent level of protection through contractual clauses and appropriate technical measures.
11. Cookies and similar technologies
We may use cookies and similar technologies to enhance site functionality and analyze usage. You can set your browser to block or delete them.
12. Changes to this policy
We may modify this Policy to reflect changes in our practices. We will post the current version on this site with the date it was last updated.
13. Contact
If you have any questions about this Policy or the processing of your data, please contact us at: ventas@dicomserver.com.